MUportal Support Web

Guides, FAQs, and contact information all in one place.

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  • Can I use the app offline?

    The app can be used offline. However, some features require an internet connection.

    An internet connection is also required when launching the app for the first time in order to verify the account provided by the university.

  • What operating systems and browsers are supported?

    The supported environments are listed in the following table.

    System Requirements

    PackageOSBrowser
    Web版Microsoft Windows 11以降Microsoft Edge
    Google Chrome
    Mozilla Firefox
    mac OS Ventura 以降Safari 16.0以降
    Google Chrome
    Mozilla FireFox
    アプリ版iOS
    Android

    As of August 1, 2026

  • What should I do if the app suddenly stops working or I encounter another issue?

    We apologize for the inconvenience, but please contact us via the Contact Form.

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